If you would like a refund or an exchange of merchandise bought on www.grandatelier.com.sg, please contact us at a hello@grandatelier.com.sg and a customer service associate will be in touch with you within 1 business day.

• Items may be returned or refunded within 30 days of the date of purchase.
• All returns and exchanges require proof of purchase (e.g. a receipt or credit card statement) and any refunds processed will be performed using the original method of payment.
• Shipping charges are non-refundable with the exception of damaged or defective merchandise.